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How do I find these great locations?
The vending business is actually very simple. All you need to do is find a
good place to put a vending machine, put the right machine there and provide
good service. The starting point is the location and not the machines. Many
beginners decide that they are experts in the vending business after looking at
a few web sites and getting some information from a few different companies.
They pick out a particular vending machine, buy 20 of them and then go out and
try to find places to put them. These people are getting the cart ahead of the
horse. It is much better to have a location identified first then place the
right vending equipment there to best meet the needs of the location. A location
with 30 employees requires different vending equipment than does a business with
120. The larger the location also requires a different mix of equipment.
A business owner told me once that a man approached him one day with a gumball
machine and asked me if he could put it in his entryway. The business owner
declined the offer because he already had several bulk machines in his store. He
said "the man scurried away, got into a station wagon full of gumball machines
and drove off." "Funny thing was", he said. "Our cold drink machine just down
the hall had an out of order sign on it but he did not ask us if we needed soda,
he asked if we needed a gumball machine." The point I am trying to make is that
you need to follow the logical flow and fill a need. The best fit is to provide
the location with what they want or need and you do not know what they want
until you ask them.
A lot of people starting out in vending assume that to place vending equipment
you have to run out and find a business that has no vending machines. What
happens is that these people find locations too small to be profitable. That is
why there is not any equipment in there now. Experienced vendors have already
passed this location by because they know that these locations will not be
profitable. Without any doubt the most effective way to find a good vending
location is to go to high traffic businesses that already have vending machines.
Then ask them if they are happy with the vending service they have now. You may
have to visit 20 businesses to find one but it could be well worth it. Some
locations gross $5000 per year while some can earn in excess of $100,000. I know
of one case where a woman had one 10 selection can soda machine in a junior high
school that earned $1000 per week during the school year. This 500 can machine
sold out every day at a .50 profit per can. You do the math. Can you make a lot
of money in the vending business? Absolutely! Is it easy to find good locations?
Yes-if you are willing to go out and find them. You do not have to hard sell. It
is not so much a matter of trying to convince a business to switch as it is
finding the ones that are already unhappy with the vendor that they are
currently using. Right now somewhere not to far from you is a good vending
location that is disgusted with their vending service. Their complaint will
always have to do with bad machines or a poor level of service. Either the
machines are old, they are always empty, the vending company does not return
their calls for two weeks, etc. What is ironic is that many are scared to death
of big vending companies, but they are the easiest to take accounts away from.
This is because these companies have gotten too big. Their employees tend to be
a couple of part time flunkies who do not really care about the customers and
are just going around filling the machines. They do not care about the
appearance of the equipment or the satisfaction of the customer. It is just a
job to them.
Pick out a business that has at least 30 people there each day. Maybe it is a
brake shop with 7 employees but 50 customers coming in to sit in the break room
Monday through Saturday or maybe it is a trucking company with 50 office workers
and 40 drivers coming and going each day. Go in and ask, " who is in charge of
the vending service here?' they will tell you "Sally Jones." You thank them and
ask speak to Sally. "Hi Sally, my name is John Smith with Smith Vending. How are
you today?" Great! I won't take up much of your time. I just wanted to drop off
my card in case you might need my vending services sometime and by the way, are
you happy with the vending service you have now? Is there anything at all I can
do for you? In most cases the prospect will tell you that they are fine with
their current vendor and to check with them another time. In these cases be sure
to leave your card because some of them will call you a few months later when
things change. When you come across the right one you will get a response like:
Wow, you must have ESP!" We were just talking about how unhappy we are with our
vending company at our last meeting." What can you do for us?" At this point you
need to gather information about the account. What machines do they have now?
Why are they dissatisfied? What are the vending prices etc. You can use the
vending location survey form in the free vending business forms section of this
site. You will look more professional if you go through this form with them.
Your goal is to give the location what what they wanted in the first place-good
vending machines and good service.
Starting out you need to approach locally owned businesses where you can reach
the owner or decision-maker. Schools. hospital and factories are the big three
moneymakers in vending but the process to gain access can be lengthy and
complicated. Take the path of least resistance and start with medium sized
independently owned establishments. You will also build a naturally diversified
business faster that can be worth a small fortune later. Consider that a vending
company with 70 machines doing even only $300 per month per machine can be sold
for what is grosses yearly - $252,000! It is just a numbers game. If you go to
enough businesses you will find a location. When you do get the location, go
through the process and place the equipment there before you move on to find
another. I have yet to see anyone who truly wanted to find a location, not find
one. They really are out there if you are committed to this business and are
willing to look for them. Some people simply do not have time to find their own
locations but others simply don't want to. If you are in the later group you are
not likely to make it in this business because sooner or later you will have to.
The good news is the longer you are in the business the easier it gets. Many
vending companies get to the point where they turn locations away after awhile.
Word of mouth and daily contact usually lead to many more locations, especially
if your customers like your machines and service. If you have any questions
about starting your own business, please do not hesitate to E-mail us. We will
be glad to answer any questions that you have.
Best wishes,
Vendingsecrets.com
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